Information on Privacy and the protection of personal data pursuant to art. 13 of EU Regulation 2016/679

 

This Privacy Policy is provided in compliance with articles. 13 and 14 of EU Regulation 2016/679 (hereinafter the Regulation) to users (hereinafter Users) of the website www.topdoctors.it (hereinafter the Web) in the desktop and mobile version and the mobile application TOP DOCTORS APP (hereinafter the App) which can be accessed with smartphones, tablets and other mobile devices as well as corporate profiles on social networks, owned by TOP DOCTORS ITALIA Srl (hereinafter TOPDOCTORS).

Therefore, this Notice will be applied to any user who browses the Web and/or App, who requests information by e-mail or through the pre-established form, who signs up for the newsletter or who registers as a user in the Web and/or App and accesses to TOPDOCTORS corporate profiles in social networks. Furthermore, in compliance with the legislation on company services, information and electronic commerce, both in terms of cookies and in the matter of distribution of commercial or promotional information, the user can consult the Cookie Policy of the website and of the App.

TOPDOCTORS reserves the right to modify this Privacy Policy. In this case, it will notify the user so that he can inquire about the related changes before continuing to use the services offered.

 

DATA PROCESSING HOLDER

The data controller is Top Doctors Italia Srl, in the person of the pro-tempore legal representative, Dr. Alberto E. Porciani, VAT/Tax Code. 11361300012, with registered office in Turin, Via Giacinto Collegno n. 18.

For any request relating to the processing of personal data, the User can contact TOPDOCTORS by sending an e-mail to: info@topdoctors.it

 

THE DATA PROTECTION MANAGER

The data protection officer is PROFESSIONAL GROUP CONVERSIA, SLU, CIF: B-17962655 C / Albasanz, 14, Edificio Verona - 28037 Madrid, contact email: dpo.cliente@conversia.es tel 902877192 fax 902877042 which determines and guarantees the security of processing, manages the feedback to the interested parties and collaborates with the competent Authorities.

 

PRINCIPLES APPLICABLE TO THE PROCESSING OF PERSONAL DATA

Pursuant to the Regulations, the Data Controller announces that the processing of information will be based on principles of correctness, lawfulness and transparency and the protection of confidentiality and fundamental rights. The personal data provided by the Users will be processed on paper and computerised by persons specifically appointed to do so.

 

TYPES OF USERS AND DATA PROCESSED

In relation to the use of the Site and App, the following types of Users are distinguished:

Simple Users (patients) can access some services (e.g. doctors research and specialist services) anonymously, while for other services (such as booking an appointment, posting a review or automatically receiving updates) it is necessary to register before use.

Professional Users (Doctors), after registering on the Site and App and subsequent signing of a Service Contract, have the ability to publish information about the services offered, visiting times and all information useful to promote their business in an innovative way and make themselves known to new patients.

 

The personal data required for User Registration are:

  • For simple user registration (patient):
  • First name
  • Last name
  • Email address
  • Cell phone number
  • County
  • Date of birth
  • Sex
  • For professional user registration (e.g. doctor, dentist or other health professionals):
  • First name
  • Last name
  • Email address
  • City

 

The Data Controller does not process so-called particular data (e.g. data relating to the state of health) of the Users.

 

The services, access to content and the offer of products on the Web and/or App are aimed exclusively at people over 18 years of age, therefore anyone providing their personal data confirms that they are of this age. The use of TOPDOCTORS for the communication of personal data to minors under the age of 18 is prohibited.

 

 

SIMPLE USERS (PATIENTS) SECTION

 

PURPOSE OF DATA PROCESSING AND LEGAL BASES

 

The data requested during the registration procedure on the website www.topdoctors.it (name, surname, email address, mobile number, county and gender) are necessary for the regular provision of services and will be processed for the sole purpose of execution of the contract, for administrative and accounting reasons, as well as for sending promotional communications by TOPDOCTORS. The data will not be disclosed to third-party companies, with the exception of those directly involved in the technical management of the site and will not be disseminated in any way.

 

TOPDOCTORS acquires personal data provided by the user through the following means:

 

  1. by visiting or using the Web and/or the App;
  2. through the user registration form for patients on the Web;
  3. through the information that the user provides for the various services offered on the Web or in the App;
  4. through the request for information or contact made through the Contact Form on the Web;
  5. by registering the user in the App as a patient to use the services offered for mobile devices;
  6. cookies and similar technologies for the Apps, as provided in the corresponding cookie information.

 

The provision of data is optional; any refusal to provide data marked as mandatory, such as (name, surname, email) makes it impossible to proceed with the registration, while failure to provide other data may make it less easy for the Data Controller to satisfy the requests of the user.

 

TOPDOCTORS informs the user that the personal data provided on the Web and/or App will be incorporated into a file owned by TOPDOCTORS and will be used for the following purposes which will vary according to their use:

a. allow you to use the website, providing information to the User on TOPDOCTORS or on the operation of the related services in accordance with the General Conditions on the Use of the Web and/or App and the particular conditions of certain services; process any User requests sent to the contact details indicated on the website.

 

THE ABOVE TREATMENT IS NECESSARY FOR THE EXECUTION OF PRECONTRACTUAL MEASURES ADOPTED AT YOUR REQUEST ", SHOULD BE INSERTED" THE ABOVE TREATMENT IS NECESSARY FOR THE PERFORMANCE OF PRECONTRACTUAL MEASURES ADOPTED AT THE REQUEST OF THE USER.

 

b. Allow you to register on the Platform by completing the registration and authentication procedure by the User (creation and any subsequent updates of the personal account).

The aforementioned processing is necessary for the execution of a contract to which the User is a party (Article 6, paragraph 1, letter b) of the GDPR)

 

c. Allow access to the Platform services; invoice and charge the related services requested. The aforementioned processing is necessary for the execution of a contract to which the User is a party (Article 6, paragraph 1, letter b) of the GDPR).

 

d. Management of support and contact requests. The aforementioned processing is necessary for the execution of a contract to which the User is a party (Article 6, paragraph 1, letter b) of the GDPR).

 

e. Promotion of commercial, marketing or statistical research services by sending, by e-mail, commercial communications and information/promotional material and newsletters, offers and satisfaction surveys by TOPDOCTORS in accordance with the provisions of art. 130 of Legislative Decree 196/2003 and subsequent amendments. The processing is necessary for the pursuit of a legitimate interest by TOPDOCTORS as data controller (Article 6, paragraph 1, letter f) GDPR).

 

f. Use of the location of the mobile device to provide geographically localised services requested by the user. The aforementioned processing is necessary for the execution of a contract to which the User is a party (Article 6, paragraph 1, letter b) of the GDPR)

 

g. Analyse the data and process reports for statistical purposes on the use of the App services, after having subjected them to the dissociation process. The dissociated data does not identify the user individually but allows to analyse models within a group of people, customise and improve the tools and functions of the Web or the App; customise and improve the tools and features of the Web or App; ensure the technical functioning of the Web and the App. The processing is necessary for the pursuit of a legitimate interest by TOPDOCTORS as data controller (Article 6, paragraph 1, letter f) GDPR).

 

h. Fulfil the legal obligations to which TOPDOCTORS is subject and the other obligations that arise on the basis of instructions received from the authorities. Fulfilment of a legal obligation to which the data controller is subject (Article 6, paragraph 1, letter c) GDPR).

 

Some services provided on the Web and in the App may contain special conditions of use with provisions on the protection of personal data, which prevail over this Privacy Policy. For this reason, it is important that the user pays attention to the warnings he will receive.

 

 

With reference to the purposes highlighted in letters a), b), c), d), f) and g) above, the provision of the User's personal data possibly marked as "mandatory" is necessary for the usability of the services of the Platform. Failure to partially or incorrectly provide mandatory personal data could result in the inability of TOPDOCTORS to execute, in whole or in part, the contract to which the User is a party.

 

For the processing of the User's personal data for the purposes referred to in letter e) above, the User may interrupt, at any time, the sending of the aforementioned communications by following the guided procedure accessible via the link at the bottom of every email.

 

The interruption will not affect the lawfulness of the processing carried out for the purposes referred to in letter e) above, before the actual receipt of the User's cancellation request by TOPDOCTORS. This will make it impossible for TOPDOCTORS to send the User communications in order to promote the promotion of services similar to those acquired by the User registering on the Platform.

 

Any new processing of personal data, unrelated to the purposes stated above, will be implemented only after new information and after the acquisition of the User's consent where required by the processing.

 

 

 

METHOD OF TREATMENT AND STORAGE OF PERSONAL DATA

 

The personal data provided by the user by filling in the appropriate form are processed in full compliance with the Regulation, through recording and processing systems on paper, electronic and magnetic supports, as well as for the purposes mentioned above, also for marketing purposes such as, for example, sending advertising material.

 

The data collected and processed will be protected with methods that minimise the risks of unauthorised access, dissemination, loss and destruction of data, pursuant to art. 25 and 32 of the Regulation.

 

The data processing will last no longer than necessary to satisfy the purposes for which they were collected.

 

The user expressly authorises TOP DOCTORS to publish anonymously (only the initials will be shown) on social networks, on the TOP DOCTORS web, on the doctors' websites or on any other platform used by TOPDOCTORS, all the evaluations that will be made or shared in online surveys on the quality of service and care received from doctors.

 

All users can, at any time, pursuant to art. 7, paragraph 3 of the Regulation, obtain the revocation of consent by contacting the data controller, TOP DOCTORS ITALIA s.r.l., with registered office in via Giacinto Collegno n. 18, Turin, or by writing to the email address info@topdoctors.it.

 

If a request for cancellation is not received by the Data Controller, the personal data will be kept for a term not exceeding n. 10 (ten) years with effect from the date of the last access to the site and/or App by the user.

 

RIGHTS OF THE INTERESTED PARTY

 

At any time, the User may exercise, pursuant to articles 15 to 22 of EU Regulation no. 2016/679, the right to:

 

a) ask for confirmation of the existence or otherwise of their personal data;

b) obtain information about the purposes of the processing, the categories of personal data, the recipients or categories of recipients to whom the personal data have been or will be communicated and, when possible, the retention period;

c) obtain the rectification and cancellation of data;

d) obtain the limitation of the processing;

e) obtain data portability, i.e., receive them from a data controller, in a structured format, commonly used and readable by an automatic device, and transmit them to another data controller without hindrance;

f) oppose the processing at any time and also in the case of processing for direct marketing purposes;

g) oppose an automated decision-making process relating to natural persons, including profiling;

h) ask the data controller to access personal data and to correct or delete them or limit their processing or to oppose their processing, in addition to the right to data portability;

i) withdraw the consent at any time without prejudice to the lawfulness of the processing based on the consent given prior to the revocation;

j) lodge a complaint with a supervisory authority.

 

The User can exercise the rights with a written request sent to TOP DOCTORS ITALIA s.r.l., with registered office in via Giacinto Collegno n. 18, Turin or to the postal address of the registered office or to the email address info@topdoctors.it.

 

RECIPIENTS OF PERSONAL DATA

 

The personal data collected may be processed by subjects or categories of subjects who act as data processors pursuant to art. 28 of the Regulation or who are authorised to process data pursuant to art. 29 of the Regulation.

 

In execution of the contract, the data may be disclosed to subjects who carry out activities functional to that of the Data Controller, such as banks and credit institutions for the management of payments; professional legal and tax consultancy firms, for purposes strictly related to the performance of the owner's economic activity and with the sole intention of providing the services requested by the user. In these cases, the aforementioned subjects are autonomous owners, therefore the Data Controller is not responsible for data processing by them. Furthermore, the Data Controller is not responsible for the contents and compliance with the legislation on the protection of personal data by sites not managed by the Data Controller.

 

TRANSFER OF PERSONAL DATA TO THIRD PARTIES

 

In the event that the users registered as patients request an appointment or an e-Consultation with the doctor, their data will be transferred to the corresponding doctor to schedule the required medical examination and/or carry out the e-Consultation.

 

TOPDOCTORS reserves the right to transmit personal information to third parties for the purpose of selling activities relating to services rendered on the Web and on the App. Any third party to whom these assets will be transferred or sold will have the right to continue to use the personal information and data provided by the user in accordance with the regulations of this Privacy Policy and in compliance with current legislation.

 

TOPDOCTORS may hire third parties for the distribution of its services (such as, for example, maintenance, analysis, revision, marketing and development works). These third parties will have limited access to user information for the sole purpose of performing these services in the name of TOPDOCTORS and are obliged to TOPDOCTORS not to disclose or use them for other purposes, as per the Regulations.

 

PERSONAL DATA OF USERS TRANSFERRED ABROAD

 

The personal data collected through the Site and App, may be transferred outside the national territory, only and exclusively for the execution of the services requested through the Site and App and in compliance with the specific provisions of the Regulations.

 

Some personal data may be shared with recipients located outside the European Economic Area, such as Facebook (see paragraph on privacy in social networks). The Data Controller ensures that the processing of personal data by these recipients takes place in compliance with the Regulations.

 

Privacy policy in social networks

 

TOPDOCTORS informs users that it has created a company profile in the Facebook, Twitter, Instagram, LinkedIn and YouTube social networks, whose main purpose is to advertise its products and services.

 

The user who has a profile in the same Social Network and has decided to join the page created for TOPDOCTORS, thus showing interest in the information advertised on the Network, provides consent for TOPDOCTORS to process the personal data published in his profile.

 

The user can access the privacy policies of their Social Network at any time, as well as configure their profile to ensure their privacy. There is no link between TOPDOCTORS and Social Networks, therefore the user will accept its usage policies and conditions as he accesses them and/or validates his notices and terms and conditions in the registration process.

 

Regarding the rights of access, rectification, cancellation and opposition that the user has and that can be exercised against TOPDOCTORS, in compliance with the Regulations, the following must be considered:

 

Access: will be defined based on the functionality of the Social Network and the ability to access information from user profiles.

 

Rectification: is applicable only in relation to information that is under the control of TOPDOCTORS, for example, remove comments posted on the page itself. Generally, this right must be exercised first by the Social Network.

 

Cancellation and/or Opposition: it is applicable only in relation to information that is under the control of TOPDOCTORS, for example, stop following the page.

 

TOP DOCTORS ITALIA will perform the following actions:

 

  1. access public profile information;
  2. publish in the user's profile all the information already published on the TOP DOCTORS page;
  3. send personal and individual messages through Social Network channels;
  4. update the "status" of the page that will be displayed in the user's profile.
     

The user can always check their connections, delete content that does not interest them and decide who to share their connections with, by accessing the section relating to the privacy configuration.

 

Connecting through Facebook is a service of Facebook, Inc (“Facebook”). If you use the connection with Facebook to register on the Web and/or App, TOPDOCTORS processes and stores transmitted data only for the purpose of registration. The use of the connection via Facebook is subject to the privacy policies and terms of use of Facebook. When using the connection with Facebook, the Facebook profile and publicly available data on Facebook will be transferred from Facebook to TOPDOCTORS. The user can obtain information on the purpose and scope of the data collection and the further processing and use of the data by Facebook, as well as the rights and configuration options in order to protect their privacy in the Protection Policies. of Facebook data. If you do not agree with the data transfer, the User can use the TOPDOCTORS account for access instead of connecting via Facebook.

 

PROFESSIONAL USERS SECTION (DOCTORS)

 

PURPOSE OF DATA PROCESSING AND LEGAL BASES

 

The data requested during the registration procedure on the website www.topdoctors.it (name, surname, email address, city) are necessary for the regular provision of services and will be processed solely for the purpose of executing the contract, for administrative reasons. - accounting, as well as for sending promotional communications by TOPDOCTORS. The data will not be disclosed to third-party companies, with the exception of those directly involved in the technical management of the site and will not be disseminated in any way.

 

The personal data that may be subject to further processing are the following: professional title, date and place of birth, tax code, doctors GMC, VAT number, visiting and correspondence addresses (street, number, city, post code, province, as well as emails and any other electronic account identifiers), website addresses, curriculum vitae, photographic portraits, visiting hours, workplace telephone, work mobile phone, professional specialisation, scientific publications, position/qualification held within the hospital or similar, data relating to the methods of use and/or viewing of the information material used by the doctor electronically and/or telematically, other information relating to the profession and preferences in relation to the services rendered by TOPDOCTORS.

 

The consent to the processing of data is necessary for the purposes of the regular provision of services and will be processed solely for the purpose of executing the contract, for administrative and accounting reasons, as well as for sending communications by Top Doctors Italia S.r.l.

 

TOPDOCTORS acquires personal data provided by the Doctor through the following means:

 

  1. by visiting or using the Web and/or the App;
  2. through the user registration form for doctors on the Web;
  3. through the information that the user provides for the various services offered on the Web or in the App;
  4. through the request for information or contact made through the Contact Form on the Web;
  5. by registering the user in the App as a doctor to use the services offered for mobile devices;
  6. cookies and similar technologies for the Apps, as provided in the corresponding cookie information.

 

The provision of data is optional; any refusal to provide data marked as mandatory, such as (name, surname, email) makes it impossible to proceed with the registration, while failure to provide the other data may make it less easy for the Data Controller to fulfil the services requested by the Doctor.

 

TOPDOCTORS informs the user that the personal data provided on the Web and / or App will be incorporated into a file owned by TOPDOCTORS and will be used for the following purposes which will vary according to their use:

 

  1. activity of insertion of the personal data of the Doctors and of the study on the website www.topdoctors.it, such as: curriculum vitae, details of the pathologies treated and the surgeries performed, articles or videos of medical interest, links to the personal or social web page networks, photographs and images of the study, scientific publications, indication of telephone numbers;
  2. activation of the call assistance system, online appointments and use of cloud electronic agenda;
  3. publication of a maximum of three articles per month in the area of ​​the website www.topdoctors.it;
  4. listing activity in the list of recommended doctors in the annual Top Doctors Magazine;
  5. in the event that the doctor provides his curriculum vitae, his data will be processed to manage his inclusion in the TOPDOCTORS panel, having to submit to a selection process. For more information on this process, see the paragraph “Selection Process”. The aforementioned processing is necessary for the execution of a contract to which the User is a party (Article 6, paragraph 1, letter b) of the GDPR);
  6. (f) OPTIONAL: use of a personalised website and registration of the domain name www.nameofthedoctor.it as well as use of the e-Consultation platform on the website www.topdoctors.it on the website www.nameofthedoctor.it and on the App;
  7. promotion of commercial, marketing or statistical research services by sending, by e-mail, commercial communications and information / promotional material and newsletters, offers and satisfaction surveys by TOPDOCTORS in accordance with the provisions of art. 130 of Legislative Decree 196/2003 and subsequent amendments;
  8. fulfil the legal obligations to which TOPDOCTORS is subject and the other obligations that arise on the basis of instructions received from the authorities.
     

The processing referred to in letters a), b), c), d) and e) is necessary for the execution of a contract to which the Doctor is a party (Article 6, paragraph 1, letter b) of the GDPR).

 

The processing referred to in letter g) is necessary for the pursuit of a legitimate interest by TOPDOCTORS as the data controller (Article 6, paragraph 1, letter f) of the GDPR).

 

The treatment referred to in letter h) is the fulfilment of a legal obligation to which the data controller is subject (Article 6, paragraph 1, letter c) GDPR).

 

Some services provided on the Web and in the App may contain special conditions of use with provisions on the protection of personal data, which prevail over this Privacy Policy. For this reason, it is important that the user pays attention to the warnings he will receive.

 

With reference to the purposes highlighted in letters a), b), c), d), e) above, the provision of the User's personal data that may be marked as "mandatory" is necessary for the usability of the Platform services. Failure to partially or incorrectly provide mandatory personal data could result in the inability of TOPDOCTORS to execute, in whole or in part, the contract to which the User is a party.

 

For the processing of the User's personal data for the purposes referred to in letter g) above, the User may interrupt, at any time, the sending of the aforementioned communications by following the guided procedure accessible via the link at the bottom. to each email.

 

The interruption will not affect the lawfulness of the processing carried out for the purposes referred to in letter g) above, before the actual receipt of the User's cancellation request by TOPDOCTORS. This will make it impossible for TOPDOCTORS to send the User communications in order to promote the promotion of services similar to those acquired by the User registering on the Platform.

 

Any new processing of personal data, unrelated to the purposes stated above, will be implemented only after new information and after obtaining the consent of the Doctor where required by the treatment.

 

METHOD OF TREATMENT AND STORAGE OF PERSONAL DATA

 

The personal data provided by the Doctor by filling in the appropriate form are processed in full compliance with the Regulations, through recording and processing systems on paper, electronic and magnetic supports, as well as for the purposes mentioned above, also for marketing purposes such as, for example, sending advertising material.

 

The data collected and processed will be protected with methods that minimise the risks of unauthorised access, dissemination, loss and destruction of data, pursuant to art. 25 and 32 of the Regulation.

 

The data processing will last no longer than necessary to satisfy the purposes for which they were collected.

 

All Doctors can, at any time, pursuant to art. 7, paragraph 3 of the Regulation, obtain the revocation of consent by contacting the data controller, TOP DOCTORS ITALIA s.r.l., with registered office in via Giacinto Collegno n. 18, Turin, or by writing to the email address info@topdoctors.it.

 

If a request for cancellation is not received by the Data Controller, the personal data will be kept for a term not exceeding n. 10 (ten) years with effect from the date of the last access to the site and/or App by the Doctor.

 

RIGHTS OF THE INTERESTED PARTY

 

At any time, the Doctor may exercise, pursuant to articles 15 to 22 of EU Regulation no. 2016/679, the right to:

 

a) ask for confirmation of the existence or otherwise of their personal data;

 

b) obtain information about the purposes of the processing, the categories of personal data, the recipients or categories of recipients to whom the personal data have been or will be communicated and, when possible, the retention period;

 

c) obtain the rectification and cancellation of data;

 

d) obtain the limitation of the processing;

 

e) obtain data portability, i.e., receive them from a data controller, in a structured format, commonly used and readable by an automatic device, and transmit them to another data controller without hindrance;

 

f) oppose the processing at any time and also in the case of processing for direct marketing purposes;

 

g) oppose an automated decision-making process relating to natural persons, including profiling;

 

h) ask the data controller to access personal data and to correct or delete them or limit their processing or to oppose their processing, in addition to the right to data portability;

 

i) withdraw the consent at any time without prejudice to the lawfulness of the processing based on the consent given prior to the revocation;

 

j) lodge a complaint with a supervisory authority.

 

The Doctor can exercise the rights with a written request sent to TOP DOCTORS ITALIA s.r.l., with registered office in via Giacinto Collegno n. 18, Turin or to the postal address of the registered office or to the email address info@topdoctors.it.

 

 

RECIPIENTS OF PERSONAL DATA

 

 

The personal data collected may be processed by subjects or categories of subjects who act as data processors pursuant to art. 28 of the Regulation or who are authorised to process data pursuant to art. 29 of the Regulation.

 

In execution of the contract, the data may be disclosed to subjects who carry out activities functional to that of the Data Controller, such as banks and credit institutions for the management of payments; professional legal and tax consultancy firms, for purposes strictly related to the performance of the owner's economic activity and with the sole intention of providing the services requested by the user. In these cases, the aforementioned subjects are autonomous owners, therefore the Data Controller is not responsible for data processing by them. Furthermore, the Data Controller is not responsible for the contents and compliance with the legislation on the protection of personal data by sites not managed by the Data Controller.

 

TRANSFER OF PERSONAL DATA TO THIRD PARTIES

 

In the event that the users registered as patients request an appointment or an e-Consultation session with the doctor, their data will be transferred to the corresponding doctor to schedule the required medical examination and/or make the e-Consultation.

 

TOPDOCTORS reserves the right to transmit personal information to third parties for the purpose of selling activities relating to services rendered on the Web and on the App. Any third party to whom these assets will be transferred or sold will have the right to continue to use the personal information and data provided by the user in accordance with the regulations of this Privacy Policy and in compliance with current legislation.

 

TOPDOCTORS may hire third parties for the distribution of its services (such as, for example, maintenance, analysis, revision, marketing and development works). These third parties will have limited access to user information for the sole purpose of performing these services in the name of TOPDOCTORS and are obliged to TOPDOCTORS not to disclose or use them for other purposes, as per the Regulations.

 

PERSONAL DATA OF USERS TRANSFERRED ABROAD

 

The personal data collected through the Site and App, may be transferred outside the national territory, only and exclusively for the execution of the services requested through the Site and App and in compliance with the specific provisions of the Regulations.

 

Some personal data may be shared with recipients located outside the European Economic Area, such as Facebook (see paragraph on privacy in social networks). The Data Controller ensures that the processing of personal data by these recipients takes place in compliance with the Regulations.

 

Privacy policy in social networks

 

TOPDOCTORS informs Doctors that it has created a company profile on the Facebook, Twitter, Instagram, LinkedIn and YouTube social networks, whose main purpose is to advertise its products and services.

 

The user who has a profile in the same Social Network and has decided to join the page created for TOPDOCTORS, thus showing interest in the information advertised on the Network, provides consent for TOPDOCTORS to process the personal data published in his profile.

 

The user can access the privacy policies of their Social Network at any time, as well as configure their profile to ensure their privacy. There is no link between TOPDOCTORS and Social Networks, therefore the user will accept its usage policies and conditions as he accesses them and/or validates his notices and terms and conditions in the registration process.

 

Regarding the rights of access, rectification, cancellation and opposition that the user has and that can be exercised against TOPDOCTORS, in compliance with the Regulations, the following must be considered:

 

Access: will be defined based on the functionality of the Social Network and the ability to access information from user profiles.

 

Rectification: is applicable only in relation to information that is under the control of TOPDOCTORS, for example, remove comments posted on the page itself. Generally, this right must be exercised first by the Social Network.

 

Cancellation and/or Opposition: it is applicable only in relation to information that is under the control of TOPDOCTORS, for example, stop following the page.

 

TOP DOCTORS ITALIA will perform the following actions:

 

  1. access public profile information;
  2. publish in the user's profile all the information already published on the TOP DOCTORS page;
  3. send personal and individual messages through Social Network channels;
  4. update the "status" of the page that will be displayed in the user's profile.

 

The user can always check their connections, delete content that does not interest them and decide who to share their connections with, by accessing the section relating to the privacy configuration.

 

Connecting through Facebook is a service of Facebook, Inc (“Facebook”). If you use the connection with Facebook to register on the Web and / or App, TOPDOCTORS processes and stores transmitted data only for the purpose of registration. The use of the connection via Facebook is subject to the privacy policies and terms of use of Facebook. When using the connection with Facebook, the Facebook profile and publicly available data on Facebook will be transferred from Facebook to TOPDOCTORS. The user can obtain information on the purpose and scope of the data collection and the further processing and use of the data by Facebook, as well as the rights and configuration options in order to protect their privacy in the Protection Policies. of Facebook data. If you do not agree with the data transfer, the User can use the TOPDOCTORS account for access instead of connecting via Facebook.

 

COOKIES INFORMATION

 

Information relating to cookies pursuant to art. 122, coma 1 and 154, paragraph 1, lett. h) of the Legislative Decree. n. 196/2003 and the provision of the Guarantor Authority on 8 May 2014.

Top Doctors Italia S.r.l. uses a technology commonly called "cookies" to manage the website and ensure the functionality expected during the visit. Cookies are small files that we send to your computer and which are then reread and recognised by our servers in subsequent connections. Cookies, showing us how our users navigate on the site, provide us with information thanks to which we can make the browsing experience easier and more efficient. We use various types of so-called "technical" cookies, which do not allow any user profiling.

 

 

When you visit our site or open an email from us, the cookies residing on your computer are recognised by our servers. With the use of cookies your personal data are not recorded but your navigation path and your preferences, in order to facilitate the search and to store some data that avoid the re-entry of information in case of purchase or search.

 

If you wish to delete the cookies residing on your computer, follow the instructions on your computer's browser, which you can usually find in the Help menu. Remember that deleting cookies or disabling their use could compromise or limit some navigation and consultation functions of the site.

 

How we use cookies:

Cookies are used to improve the services we offer you. Some are strictly necessary for the functionality of the site, while others allow you to optimise its performance and offer a better user experience.

If you do not authorise us to use cookies, certain functions and pages may not work as expected. For example, you won't be able to use your shopping list.

Strictly necessary cookies allow you to

• Remember at what point in the booking you arrived

Performance cookies allow you to:

• Optimise website performance by reducing the loading times of the pages you visit

• Improve the user experience

 

 

Examples of use:

Cookies are used to improve the services we offer you, for example:

• They allow a service to recognise your device, to avoid you entering the same information several times during an activity

• They recognise that you have already provided a username and password when you logged into the site, so you don't have to repeat the operation for every requested web page.

• Calculate how many users are using the services, in order to facilitate their use and ensure the necessary capacity for fast navigation.

• They analyse the data to help us understand how you use the services published online, so we can improve them.

 

The types of cookies used by our website and their type of use are as follows:

 

 

 

 

 

 

DENOMINATION

  TECHNICAL NAME

PURPOSE ¹

INFORMATION COLLECTED

STAY TIME ²

WHO MANAGES THEM (first or third party)

Google Analytics

__utma

ANALYSIS

Google Statistics

Persistent

Third party

Google Analytics

__utmb

ANALYSIS

Google Statistics

Persistent

Third party

Google Analytics

__utmc

ANALYSIS

Google Statistics

Sesión

Third party

Google Analytics

__utmz

ANALYSIS

Google Statistics

Persistent

Third party

Google Analytics

_ga

ANALYSIS

Google Statistics

Persistent

Third party

Google Analytics

fbm_1409073366062312

ANALYSIS

Google Statistics

Persistent

Third party

CloudFlare

__cfduid

TECHNICAL

Proxy protection

Persistent

Third party

ID SISTEMA

CAKEPHP

TECHNICAL

Temporary id

Session

First party

ID SERVIDOR

eucookie

TECHNICAL

Temporary id

Session

First party

Proceso citas

CitasTemp

TECHNICAL

A visit is booked

Session

First party

Doctores Search

DoctorsTemp

ANALYSIS

Doctors shown

Session

First party

Selligent

sbt_i

ANALYSIS

Unique identifier of the site

Persistent

Third party

Selligent

sbt_p

ANALYSIS

Compressed profile information for non-quality profiles smaller than 4KB

Persistent

Third party

Selligent

sbt_pi​

ANALYSIS

Information returned from profile (json)

Persistent

Third party

Selligent

sbt_dnt

ANALYSIS

1

Persistent

Third party

Selligent

sb_<universeGUID>

ANALYSIS

Unique identifier of the site

Persistent

Third party

Selligent

sbt_i

ANALYSIS

Unique identifier of the site

Persistent

Third party

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

If you wish to delete any cookie files that may already be present on your computer, read the instructions of your browser by clicking on the "Help" item in the relative menu.

 

You can also find more information about cookies and how to manage them by consulting the website www.aboutcookies.org or by clicking on "Help" in the menu of your browser.

Last updated on 07/26/2021

 

 

 

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